Unable to Access Large Sheets But Data Still Accessible

Jacob Minnich

I've been having an issue the last couple of weeks with two very large sheets. One is automatically updated via Data Shuttle and the other has rows pushed to it weekly. I can't open them directly but I know they are still functional because I can still move rows to them, other sheets can access the data via formulas, and I can view the sheets by using a report. I tried the usual opening with Incognito and different browsers, but it's just these two sheets and there doesn't seem to be anything wrong with them except that I can't directly view them.

I started thinking there was perhaps some backend work going on to merge the functions of Data Tables and Sheets, since it seems like they are behaving like a Data Table at this point.

Anyone else experiencing this issue?

Andrée Starå

https://community.smartsheet.com/discussion/128504/unable-to-access-large-sheets-but-data-still-accessible

Hi,

I hope you're well and safe!

Strange!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
Would that work/help?

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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