I'm encountering an issue with API authentication.

alesiss

I'm working with an external API that requires a time-sensitive token to be included in the request header for each call. The token's validity is limited to an hour, necessitating a frequent refresh.

The problem arises when I attempt to pass the newly fetched token into the header of subsequent API requests. Regardless of whether I pass the token directly from JavaScript or retrieve it from a previous response, the API consistently returns a 401 Unauthorized error.

I suspect the issue might be related to token expiration, asynchronous timing, incorrect header formatting, or potential API server problems.

Isaac A.

Hi @alesiss!

A 401 Unauthorized Error typically indicates that the server received a request without valid authentication credentials for the requested resource. This could be due to several factors, including token expiration, incorrect header formatting, or potential issues with the API server.

For more detailed information, you can check out our Error Code List.

I suggest testing the token with Postman to determine if the issue is related to the token itself or your code. This can help verify if the problem lies with the token handling or elsewhere in your API call process.

If the issue persists even after testing with Postman, I recommend reaching out to our Support Team. Be sure to include screenshots of the error message, your API calls, and your Postman setup, so they can investigate the issue further in a private channel.

I hope this helps!

Cheers,

Isaac.