Collections not available to enterprise user on multi year contract

Neil Egsgard

Hello,

Our organization is on a Enterprise multi-year contract that is not on the "new user licensing model". I am an EAP user and have lost access to Collections and File Library and I understand we will not receive any of the new updates unless we switch to the new user licensing plan. What is Smartsheet doing to provide access to new features for clients with existing Enterprise multi-year contracts?

Thank you,
Neil Egsgard