Hi. We are considering adding Resource Management but wanted to get some feedback from other folks experience. I found this product kind of clunky when it was 10K feet some years ago but a recent demo impressed me. I built a time tracking WorkApp in Smartsheet that allowed for logging of hours daily per project per phase (for capex/opex purposes) and allowed for adding of detail on what was worked on. It wasn't tied into any project plan sheets (when I tried to do this before, it always showed everyone as overallocated because we use days for durations not hours so maybe I wasn't doing it right). I still think tying it directly into the project sheet isn't necessarily the best option if there isn't the capability to log hours at the task level (or the plan has so many tasks that it would make it way too cumbersome for those logging a weekly timesheet).
So I'm wondering - what have other folks opted to do, keep time tracking completely separate from project plan sheets and just set up the projects and phases in RM and add the team there?
Also, do folks just adding a timesheet but having no other responsibility required to have a license (that's what I'm being told). This just doesn't make sense to me that the license is the same no matter what permissions you have (Resource Admin vs. Contractor) - and should you be getting any licenses included for getting RM out of the gate?
Lastly, if I have experience building time tracking but not specifically with SS Resource Management, do you recommend getting one of the services packages (Configuration or just the Guided Implementation).
Any past experience and gotchas would be helpful. Thanks so much!
