WorkApps "The sheet you were trying to open has been deleted"

Lawrence Lagalle

We have been noticing an error in WorkApps.  If a report or other Smartsheet object is clicked it will give the error message "The sheet you were trying to open has been deleted"

If I go to the dashboard itself there is no such error

 

I own the WorkApp, the sheets, the dashboard, all of the objects contained in the WorkApp.  A collegue is having the same issue with his WorkApps

 

Anyone else noticing this?

Genevieve P.

Hi @Lawrence Lagalle

Can you try checking again today? Our engineering team released an update which should have resolved any messages saying that the sheet has been deleted (if it hasn't been).

Let me know if you're still seeing this! If so, it would be helpful for the Support team to have a screen recording of the behaviour as well as the sheet URL.

Thanks,
Genevieve

Lawrence Lagalle

Thank you Genevieve,
We noticed it had magically resolved itself so good work by you and the engineers.

Thanks,
Larry

Caleb Thompson

We're also experiencing this issue even when the app is published: