Editable email Subject header from Smartsheet Notification

Hi There,

I would like to propose that Smartsheet considers the email subject header that is received from a Smartsheet notification from a form or sheet. Currently, because not everyone in my company has Smartsheet, let alone a Smartsheet log-in, we need to send show the name of the owner of the sheet, that appears on the email notification, i.e. it will say "Marius Tabois via Smartsheet".

It would be if Smartsheet allowed the Email subject header to be customizable/ editable to change it to something more appropriate, which could be "Depart A via Smartsheet" or "Project Team A via Smartsheet". Being able to make such a change would enable email notification detail to be tailored to the end user, and to help them recognize the team or department that is triggering that response to them.

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functionality

Automations

Idea Submitted

Project Management

Enhancement Request

Comments

Char Norman

When an automation is triggered on a 'message only' email, the subject line of the email is repeated in the email.

This is redundant information and it would be great if the email started with the salutation.

joanna laurie

I agree. This is very frustrating. When a recipient opens the email, the subject line is repeated ahead of the salutation in bold font. Please remove this. It comes across as highly abrasive and unprofessional for our recipients.

Norm

Add an option to add a variable to customize the subject line of form confirmation emails to use the form subject and add the chosen option from the pull down.

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