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I have the paid version (for years) of Smartsheet. For some reason on one of my sheets, I cannot add a column. Any help?
Thanks!
Jennifer
Jennifer - Are you the owner of the sheet or listed as an admin?
Hi All, I'm having the same problem. I am the Admin on a Pro Plan and the button the add columns is greyed out. Any ideas on how I can fix this?
Hi @JamesSteele
Are you an Admin or Owner of the Sheet? Being a System Admin on a Pro Plan is great, but you'll still need correct permissions on the specific sheet in order to create columns. (See: Smartsheet sharing permissions)
Cheers,
Genevieve
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
