Welcome to the Smartsheet Forum Archives
The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.
Editing User Name
Loann McGee
✭✭✭✭✭✭
I'm trying to get all of my contacts organized and there is one in the User Management Group that is greyed out, thus it won't allow me to edit how their name appears (it's in all lower case - OCD!!!).
Help?
Loann
Comments
-
Check their Status under Use Management. Does to say “Invited” or “Active”? If they are “Invited” you won’t be able to change their account name until they accept the invitation to join your team (and become “Active”).
-
Travis,
Just now getting to this - but yes, he had not yet accepted the invite, so I resent it and it's been accepted - and I was able to make the change.
Thanks for accommodating this OCD user. ;-)
Blessings,
Loann
-
Happy to help!
This discussion has been closed.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63.9K Get Help
- 410 Global Discussions
- 220 Industry Talk
- 457 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 136 Just for fun
- 57 Community Job Board
- 459 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 298 Events
- 37 Webinars
- 7.3K Forum Archives