If Unshared Collaborators Unsubscribe

SYSPK

If I send out an update request to someone who is not shared to the sheet and cannot view it, and they press Unsubscribe at the bottom of their email where it says " Don't want to receive this notification? Unsubscribe," will they continue to receive updates and update requests from me when I send them out?

 

 

Thank you

Andrée Starå

Hi,

The user will not receive the Update Requests that are coming from the Alerts & Actions for that specific rule, but you can add them again if needed.

The message that the user receives when they unsubscribe is:

Smartsheet Alerts & Actions

You have been unsubscribed and will no longer receive automted notifications for this rule.

I hope this helps you!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

SYSPK

Thank you.

 

Where can I see if someone unsubscribed, so that I can add them again? How will I know?

Andrée Starå

Happy to help!

As far as I know, you would have to check the rule manually. Except if there is only one in the rule because then you would get a message that the rule is invalid.