Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
I am experiencing an issue where a contact column with values added is not populating to a sheet from the form when 'allow multiple contacts' is selected. Is anyone else having this issue? I have also submitted a help ticket.
Thanks for reporting this. There is currently a known issue where multi-contact values don't populate from a form if that form field is hidden or if the form also contains an attachment field. We are currently working on fixing this as soon as we can.
In the meantime, multi-contact fields should still work in forms where the field isn't hidden & there isn't an attachment field.
Thanks,
Daniel
I have never seen this before. I have an automation to send out an email and i have some placeholders. e.x. {{Ticket ID}} so would show {{10}}. When the email sends it doesn't send 10 but instead {{c:3029598009636}}. I made sure the Info inside the placeholder is correctly spelled and looking at capitalization is the same.…
Hello to all the community, my team is experiencing an issue with the notifications in Smartsheet. In the last hour the notifications started including only the placeholders of the columns, instead of the content of the related cell. I checked with the support and this could be related to changes in the workflow or in the…
Hello, I need for certain fields to be view-only and others to be editable in my 'Request an Update' Workflow. Can I do this? For example, If I send a 'Request to update' to a tester, I need them to view the generated answer but then be able to mark this answer in an editable field as correct or not. I can't let them edit…
