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Automatically send a web form (feedback survey) as part of notification alert or conditional formatt
Is there any way to automatically send a web form (feedback survey) as part of notification alert or conditional formatting? I have a sheet with a web form that customers can use to submit requests for service. This sheet is viewable by staff that it is shared to. I also have a customer service feedback sheet that is not shared in case a customer wants to provide feedback confidentially. I would like to be able to automatically send the confidential survey when a service request is resolved preferably with a reference to the original request i.e. autofil of system generated number in survey. Is this possible?