Smartsheet + DocuSign Integration

Lamphere
Lamphere ✭✭
edited 06/14/22 in Add Ons and Integrations

Does anyone have any helpful troubleshooting tips for addressing when documents are completed and signed in DocuSigned, but NOT returned to Smartsheet for some reason?  I've logged in/out, refreshed, etc.  I've run tests which were successful.  Seems like an intermittent problem.  strange; very strange.

Any ideas?

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