Smartsheet + DocuSign Integration

12/17/18 Edited 12/09/19

Does anyone have any helpful troubleshooting tips for addressing when documents are completed and signed in DocuSigned, but NOT returned to Smartsheet for some reason?  I've logged in/out, refreshed, etc.  I've run tests which were successful.  Seems like an intermittent problem.  strange; very strange.

Any ideas?

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