Web Content Widget - Having to keep logging back in

Sean Taber

Hello,

I'm pulling in specific information from an online excel doc to a dashboard I created.  Each day or every other day, I keep having to log back in to view the data in the dashboard.  Is there a way around this?  Is there a setting I need to update?

Thank you,

Sean

Paul Newcome

Are you having to log back in to Smartsheet? If so, there should be a box you can check to keep you logged in.

Sean Taber

I did check that box.  It's when I go to the dashboard to view the charts I'm pulling from Excel.  I have to keep logging into sharepoint in order for the charts to populate.  There is a message each day I go into the dashboard asking me to login.

Sean Taber

I attached a screen shot of what I'm getting.

Shaine Greenwood

Hi Sean—

This may be a setting from your sharepoint site.

Smartsheet doesn't store your sharepoint login credentials, so if you're looking to not have to log in, you may need to ensure that your sharepoint site is published to the internet/public as opposed to embedded.