Need to transfer file ownership - Smartsheet won't let me!
Comments
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Hi Karen,
Check the limits here: https://www.smartsheet.com/legal/limits-policy
If that's not the reason, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thanks Andrée.
Does that mean that tomorrow I will be able to transfer the ownership of the sheet?
Thanks again.
Karen
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Happy to help!
Yes, but it depends on your account, and if it's a trial account, there is a total limit of how many emails can be sent.
Which account do you have?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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It is a trial account. But now we have got a licensed user and I need to transfer him the ownership of the sheets we created as drafts.
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Have you tried it today? How many emails do you think you've sent with the trial account?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I did try. And it does not let me share it
I sent a lot of emails as we built the draft version. It is a workflow sheet I am building and I had no idea there was a limit.
Do you know if I have a chance of just transffering the ownership to another licensed user and not loosing all the work done?
Thanks a lot.
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Ok.
I don't think you can transfer the ownership. I'd recommend waiting and trying tomorrow or contacting Smartsheet support.
Let me know how it goes!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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