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Image upload to multiple cells through API integration
Hi everyone 👋 I developed a Python-based application that enables uploading images directly to cells (instead of row attachments), allowing for more structured and visually organized data within sheets. Key highlights: Upload images directly to specific cells Built using Python and Smartsheet API Designed for structured,…
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Tips & tricks for setting up workspaces
My team would like standardization on how we set up project workspace. In the root of a workspace, I expect we'd have a standard set of sheets for Schedule, RACI, RAID logs, Issues, etc. For folders within the workspace, we might have some kind of sysadmin folder for sheets where we could collect / aggregate metrics from…
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How do I delete a workspace if the main user is no longer active?
I am the Owner and sole user of a workspace that is linked to a legacy/main account that is no longer active or being paid for. I no longer use this workspace and would like to delete it entirely to clean up my account. Since the primary billing user is inactive, what is the best way to permanently delete this workspace,…
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Archiving Workspaces
Have I overlooked any Smartsheet options to archive workspaces? We have a number of old workspaces that we need to retain access to, but they tend to clog the full Workspace list. I use underscores and "-DNU…" for "Do Not Use" workspaces, and the normal ones have regular names without special characters. What would be…
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smartsheet status help
I always receive this pop up when I am using any cross sheet referencing or dashboard. how to sort this out? Is there anything like trouble shooting in smartsheet as well. Please help.
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Unable to delete earlier smartsheets
Hi, Recently reactivated a lapsed subscitpion that I had earlier. Now I am unable to delete the sheets that are no longer required. I get error messages stating that I do not have rights to delete - but i created them myself and as of now I am the only user. Please help
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Control Center Question: Customize Profile Data vs Permissions & Sharing in a multi-tier setup?
Good morning, I'm trying to understand how our Control Center setup is granting permissions and sharing. I've received conflicting information from multiple support sessions. The most recent response seems to match what we observed, but it introduced some concepts/terminology that I haven't seen in the documentation. We…
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Hello Everyone! About Me:
Hello everyone! My name is Kacie, and I currently work as a medical assistant. Recently, I’ve taken the lead on transitioning several of our projects into Smartsheet, and it’s been exciting to see how much more organized and efficient our workflows have become. I’m really looking forward to being part of this group,…
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Smartsheet formula saving error
I have been using a formula in smartsheet column however from last week i have tried to update the formula and when i save the sheet the following happens please help as soon as possible
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File Library Folder Structure
The new file library feature is great and so far the tag search/filter functions work really well. I am slightly concerned that as the library grows, the number of files with the same tags will also grow and users may struggle to filter as effectively to find what they need. It would be great to be able to have a…
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Moving Sheets to the Correct Workspace
How do you organize your sheets into the correct Workspace? Their instructions are complete fiction.
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Copy Single Cell to Cross reference sheet
We’re using a portfolio management tracker. When a dropdown field in the Regulatory column is set to anything other than “N/A,” I want to automatically copy just the Initiative Name, Regulatory Dropdown, and Owner columns to a different sheet in the same workspace. I do not want to copy all columns—only these specific…
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User Subscription Model: Non Admin access to Users Seat Type
Hello, I am a System Admin and want to provide assistance for Workspace Admins at my company with regards to User Seat Types. From this help article: https://help.smartsheet.com/articles/520104-share-sheets-reports it mentions this: "Ensure that collaborators you’re sharing your sheet or report with have the right account…
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Downgrading Plan from Business Plan to Pro Plan
Hi Smartsheet Community, I’m looking to downgrade our Business plan to a Pro plan, but I can’t seem to find an option to do this. I tried purchasing the Pro plan again, however I’m always redirected to the Plan & Billing page where I can only view our current subscription, and there’s no option to switch or downgrade. Has…
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References applicable by workspace
I really appreciate the current cross‑sheet reference functionality in Smartsheet but creating additional references for the same source sheet—especially after one already exists—can feel repetitive. It would be incredibly helpful if, once a cross‑sheet reference is created, that reference became accessible to all other…
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Ownership Transfer issues
I have followed all directions in transferring ownership, and have done so before without issue. But currently, sheets within the workspace now show a never-ending "Loading" icon where it should show ownership. And all attempts to transfer ownership fail. Even when the transfer request is sent and immediately accepted, it…
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Stop pop up when hovering cursor over sheet name
Whenever I hover my curser over a sheet name I get this incessant pop up right below my cursor showing me the name of the sheet. (e.g., I open a workspace and put my cursor over Sheet 1. A pop up appears below it with "sheet 1". This is blocking my view of the other sheets I want to see). I find this remarkably distracting…
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Merged: Allow the ability to organize workspaces/put into folders
This discussion has been merged.
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Why can't I enforce MFA on our org/team accounts
Hi, I have two situations: My admin account which I am using for this question does not have any MFA tab able to enable 2FA. I only have Authentication section on the Admin Center which is not helpful either. 2FA does not exist as well on my teams individual accounts which means we can't enforce any 2FA. Does this have to…
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Saving rich sheet as a template for new clients
I have rich workspace with multiple sheets, links, formulas, forms, reports and workflow and sample data. I want to be able to save and restore the package for new clients in their own workspaces. How can this be done? I note that Request Backup and Export does not provide this functionality.