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Collaborator
I was on th ebasic plan for many year snow over 15 years, now my collaborators needed a few new sheets and I wanted to clean up my workspace. Once I upgraded to pro my collaborators are unable to upload files, unable to message me, regardless of the status I give them. Now all we do with smartsheet is load scope of work…
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Signed in but lost all my work as Admin
Hello Team, When i logged in this morning I can not see all my workspace or anything and its asking me to signup for business plan. We do have premium plan - has anything changed?
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Deleting sheet in Workspace should delete it in Workapps Navigation too
Current behaviour in WorkApps: Sheet deleted directly in Workspace still appears in WorkApps page navigation as a "Dead Link" (image below) Expected behaviour: The Workapp should no longer show the sheet on the Navigation panel Workaround: Hiding this sheet on the Workapp Portfolio / Blueprint level. This is problematic as…
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Merged: Ability to Group or Organize Workspaces (by Client, Portfolio)
This discussion has been merged.
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Why Can't I no Longer Able to add Folders, Sheets, or Reports in my "Sheets" folder
Good morning, I haven't needed to do this is quit a while but I went to clean up the "Sheets" folder in my account and can no longer create a folder, sheet, or report in any area of that folder. The "Create" button at the top right takes me the templates page. This is what I am seeing vs what I can do within a workspace.…
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Import Excel issue
I am getting this error during importing excel into Smartsheet. " This field may not be more than 50 characters long". Any experience anyone has? Any solution in your mind? Thanks
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Move Projects in another Workspace/Folder with a Workflow
Hello Everybody, I am looking for a solution to move projects folders (control center) automatically after getting a milestone to another workspace or at least in another folder in a workspace. Is it possible? I don't have Bridge, but if I need Bridge to make this, I am also interested to understand how this would work.…
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New Smartsheet UI
The new Smartsheet UI that has been pushed recently is driving me crazy - i cant find automation anymore It use to be here: I'm going insane - can we go back to the old version? :(
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Updates to the Left Navigation, now generally available!
UPDATE: Thank you for your feedback on this feature. Our Product team will be rolling this feature back today, April 13, 2026. April 6, 2026 We've shipped two improvements to the Left Navigation to help you move faster and find what you need more easily. Search in Recents & Favorites: A new search bar in the Recents and…
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Automation workflow not including attachments in notification emails correctly
Hi ! I am trying to figure out why some email notifications include attachments and others don't. I have a few teammates who add attachments to the rows when certain columns are triggered by a checkbox. I have my automations set below. And you can see once column was checked email includes attachment, but same email it…
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Image upload to multiple cells through API integration
Hi everyone 👋 I developed a Python-based application that enables uploading images directly to cells (instead of row attachments), allowing for more structured and visually organized data within sheets. Key highlights: Upload images directly to specific cells Built using Python and Smartsheet API Designed for structured,…
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Tips & tricks for setting up workspaces
My team would like standardization on how we set up project workspace. In the root of a workspace, I expect we'd have a standard set of sheets for Schedule, RACI, RAID logs, Issues, etc. For folders within the workspace, we might have some kind of sysadmin folder for sheets where we could collect / aggregate metrics from…
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How do I delete a workspace if the main user is no longer active?
I am the Owner and sole user of a workspace that is linked to a legacy/main account that is no longer active or being paid for. I no longer use this workspace and would like to delete it entirely to clean up my account. Since the primary billing user is inactive, what is the best way to permanently delete this workspace,…
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Archiving Workspaces
Have I overlooked any Smartsheet options to archive workspaces? We have a number of old workspaces that we need to retain access to, but they tend to clog the full Workspace list. I use underscores and "-DNU…" for "Do Not Use" workspaces, and the normal ones have regular names without special characters. What would be…
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smartsheet status help
I always receive this pop up when I am using any cross sheet referencing or dashboard. how to sort this out? Is there anything like trouble shooting in smartsheet as well. Please help.
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Unable to delete earlier smartsheets
Hi, Recently reactivated a lapsed subscitpion that I had earlier. Now I am unable to delete the sheets that are no longer required. I get error messages stating that I do not have rights to delete - but i created them myself and as of now I am the only user. Please help
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Control Center Question: Customize Profile Data vs Permissions & Sharing in a multi-tier setup?
Good morning, I'm trying to understand how our Control Center setup is granting permissions and sharing. I've received conflicting information from multiple support sessions. The most recent response seems to match what we observed, but it introduced some concepts/terminology that I haven't seen in the documentation. We…
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Hello Everyone! About Me:
Hello everyone! My name is Kacie, and I currently work as a medical assistant. Recently, I’ve taken the lead on transitioning several of our projects into Smartsheet, and it’s been exciting to see how much more organized and efficient our workflows have become. I’m really looking forward to being part of this group,…
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Smartsheet formula saving error
I have been using a formula in smartsheet column however from last week i have tried to update the formula and when i save the sheet the following happens please help as soon as possible
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File Library Folder Structure
The new file library feature is great and so far the tag search/filter functions work really well. I am slightly concerned that as the library grows, the number of files with the same tags will also grow and users may struggle to filter as effectively to find what they need. It would be great to be able to have a…