Recent changes cause additional burden

kjr83841

The recent capability changes will certainly require users to expand their license count, but the tools to manage users effectively within the application are extremely poor. To make this change without an improvement in the tools to manage user count is inappropriate.

When can we expect the user management capability in Smartsheet to be a useful tool that can be utilized to manage user counts by an administrator and not a dump of data that needs to be sliced/diced and analyzed external to the application and then applied? How do others do this?

Alejandra

Hello,

It's not clear what you'd like to be able to do within the user management form, but it sounds like you're looking to filter the list by user type (Licensed, Non-Licensed, Admin, Non-Admin, Resource Viewer, etc.)

If so, you can certainly do this with the dropdown to the right of the user management form. If needed, more information on this can be found in our help article: https://help.smartsheet.com/learning-track/system-admin/user-management

Also, please feel free to submit any feedback directly to our Product team using this form here.