Sign in to join the conversation:
Can I change the heading of an automated workflow email so it does not look so much like spam? I would prefer it to look like I sent the email and not the automated system.
Hi Joe,
Unfortunately, it's not possible at the moment to change anything about the emails except the message, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment.
Hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
I'm not sure if this is what you are referring to or not, but you can customize automated alerts and update requests;
In the workflow editor, you can click customize message on the logic block for the alert or request. You can then type in whatever you want for the subject line and body. Here's the neat part; if you want the subject line or body to reflect the item that the notification refers to use "{{Field Name}}". This is case sensitive.
Ex. I have an action tracking sheet where I want to notify people when they have a new item assigned. I want to let them know what the action is and the due date in the subject line so they don't even have to open the email.
So in the subject line field of the alert logic block in the workflow builder, I type;
New Action Assigned; {{Action}} due on {{Due Date}}
I hope you find this useful!
Regards,
Don
Hi, I'm using smartsheet to track updates on each task in a tracker. These updates may span over a year, so they get lengthy. I was excited about smartsheets because viewing these notes is a lot cleaner. However, I've just realized that there is a content limit to a cell, which is a huge issue. While excel was annoying to…
Hello, i've a question about 2 tasks. Task 1 has for example 4 hours and should be on day 1 for example 6 january. Task 2 has 30 hours and should be on start on 4 january and futher. How can i manage that on 6 january task 2 has only 4 hours? Now i got the message user is over-allocated because task 2 is planned on a full…
Hi All, We have several update automations on various solutions - and have worked very well for getting info from people that dont have smartsheet access - how ever in Sept we switched over to SSO and MFA and activated the Safe Share - We have now run into an issue that when our update automations trigger and people within…
