Reminders based on multiple criteria

JosyL

Hi,

 

The only trigger available is based on dates which is fine but I need to add a condition such as "unless item closed". Do you know of a way I can achieve this, first of all is it a feature available?

 

Thanks,

 

CraigH

I believe you would have to use conditional reminders. Check this link for how-to:

http://www.smartsheet.com/blog/support-tip-conditional-reminders