UPDATE IMMEDIATELY DataMesh Frequency not updating without running manually
I have several datameshes that are set to "run immediately" and "copy and add data" and for some reason they only run when I run them manually from the datamesh dashboard. I have tried refreshing the source and target sheets several times, waited a half hour, refreshed again, etc and nothing seems to get them to update on their own without manually running them. Has anyone else had this issue?
Comments
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Hello,
DataMesh is a queued process so it's possible to see occasional delays in processing of DataMesh configurations depending on things like the time of day. If you're still having this issue please submit a ticket with Smartsheet Support and we'll be glad to help!
If you write into support, I would suggest including the following to expedite the troubleshooting process:
- Screenshots of the DataMesh configuration (at least one example)
- Names of Source and Target sheets being used
- Timeframe for when this issue began
Regards,
Nathan L.
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