UPDATE IMMEDIATELY DataMesh Frequency not updating without running manually

SAM B

I have several datameshes that are set to "run immediately" and "copy and add data" and for some reason they only run when I run them manually from the datamesh dashboard. I have tried refreshing the source and target sheets several times, waited a half hour, refreshed again, etc and nothing seems to get them to update on their own without manually running them. Has anyone else had this issue?

Nathan Lloyd

Hello,

DataMesh is a queued process so it's possible to see occasional delays in processing of DataMesh configurations depending on things like the time of day. If you're still having this issue please submit a ticket with Smartsheet Support and we'll be glad to help!

If you write into support, I would suggest including the following to expedite the troubleshooting process:

• Screenshots of the DataMesh configuration (at least one example)
• Names of Source and Target sheets being used
• Timeframe for when this issue began

Regards,

Nathan L.