Resubscribe user to Automated Workflow

Allison Jones

Hi

 

This has been asked in a different way a couple of times. My user accidently unsubscribed to received email notifications. All the community posts say rebuilt the workflow - however, when I try to do that it gives me the following error:

"All recipients have unsubscribed from this actions. Enter a valid recipient or remove this section"

 

Andrée Starå

Hi Allison,

Can you upload the attachment again because something didn't work?

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

 

 

Allison Jones

Here is the picture of the error message

Andrée Starå

Thanks!

Did you build it from start again or did you make a copy of it?

Either way, If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team