Automated Workflows

Cheryl Camacho

Hello, I have set up an Automated Workflow to request an updated due date from the Assigned To person once their due date has passed. They are Shared to the sheet and are telling me they cannot update their row because they are View Only. Is this correct?

Mike Wilday

Are they logged in?

Is the column locked? (Do you see a column lock in the column header?) https://help.smartsheet.com/articles/522077-locking-unlocking-columns-and-rows

Are they trying to update a field in a report that might contain a formula?

A screenshot of what they see (with the sensitive data obscured) would be helpful.

Andrée Starå

Hi Cheryl,

Are you using dependencies?

I agree with Mike, screenshots would help.

I hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD