Can I use a different OneDrive account than my Smartsheet Admin account?

DavidG_WFIACN ✭✭✭
edited 06/14/22 in Add Ons and Integrations

We setup a Smartsheet Admin account so that there is no one person owning the Data Uploader scripts, but rather this shared account. This works well. In addition, we have a different OneDrive sign in that we need to use to pull the file(s) we are uploading. This seemed to work one time when the script was built, but it doesn't appear to maintain the sign in information. Is this possible? Or is there a prescribed method to handle this?



  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @DavidG@WFI

    Testing briefly on my account, I was able to access a separate OneDrive account in Data Uploader, and after verifying the log in the first time it kept the connection and sign in.

    If you're noticing that it automatically signs you out and any of the workflows aren't running, I would suggest reaching out to Smartsheet Support, providing them with screen captures and the emails used so they can look into this further with you.