Creating a Completion Per Agent Dashboard
I need to create a dashboard that shows how many emails each agent has completed. I have a main sheet that everyone enters in how many emails they completed. So in 1 column, Emails Completed, then in a 2nd column I have a dropdown contact list to choose your name from, then the time you started, ended, and the date.
Something like this: =SUMIF([Emails Completed]1:[Emails Completed]8, "User1", month) which ideally would look for the contact, and add up the emails they had completed per month to then be inserted into the dashboard. Any ideas? Thanks!
Best Answer
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Hello @Brendan O'Shaughnessy ,
I was able to create this example which should replicate what you are looking to achieve.
The formula I created was: =SUMIFS([Emails Completed]1:[Emails Completed]9, Date1:Date9, MONTH(@cell) = 6, User1:User9, "Sean Morgan")
Please see this below screenshot showing 4 entries for the month of June:
As you can see, there are 4 number 1's for June, as well as a mixture of dates. The formula returned 4 as expected.
Here are the articles I used to create this example:
- SUMIFS: https://help.smartsheet.com/function/sumifs
- MONTH: https://help.smartsheet.com/function/month
- @cell: https://help.smartsheet.com/articles/2476491
Let me know if you have any questions!
Regards
Sean
Answers
-
Hello @Brendan O'Shaughnessy ,
I was able to create this example which should replicate what you are looking to achieve.
The formula I created was: =SUMIFS([Emails Completed]1:[Emails Completed]9, Date1:Date9, MONTH(@cell) = 6, User1:User9, "Sean Morgan")
Please see this below screenshot showing 4 entries for the month of June:
As you can see, there are 4 number 1's for June, as well as a mixture of dates. The formula returned 4 as expected.
Here are the articles I used to create this example:
- SUMIFS: https://help.smartsheet.com/function/sumifs
- MONTH: https://help.smartsheet.com/function/month
- @cell: https://help.smartsheet.com/articles/2476491
Let me know if you have any questions!
Regards
Sean
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