JIRA Connector Filtered Out Issue
I'm new using the JIRA <> Smartsheet and we are trying to connect a Kanban JIRA Board with our own Smartsheet. On this process, I'd got the following message in my sheet: "Filtered Out by Connector—Not Synced". This is causing that those rows are not longer syncing issues in JIRA.
On that idea, as a context there are happening two scenarios:
- On the process, I changed from one board to another. DEMO-X is the first JIRA Board and I should see issue keys from another board. Question is how can I let Smartsheet know that this rows should create new JIRA Keys for the new board?
- Why the SS rows that are in blank, doesn't had created any issues? Is it related that my flag "Sync to JIRA" are off?
Hope something can help understanding how can I reestablish this undesired grouping! Thanks :)