DocuSign/Document Generation

Charlene Stacy
Charlene Stacy ✭✭✭✭✭
edited 06/14/22 in Add Ons and Integrations

Yesterday morning when attempting to use DocuSign in the Document Generation, the error message occurred: We're sorry, something isn't working quite right. Please try again, if you continue to experience this issue, please contact us. I submitted a ticket, later in the afternoon it worked.

I could not generate the letters using DocuSign.

Today, the same instance has occurred, the message pops up and I sent another ticket referencing the ticket from yesterday. This is causing issues in processing our information.

Is anyone else having this issue and did you resolve it?

Best Answer