Automated Email from RSS Feed

08/20/21
Answered - Pending Review

I just created my first SmartSheet where I integrated an RSS feed with the Zapier tool. Everything is running well with SmartSheet receiving the RSS data. The RSS feed updates every hour 24x7. I setup a Workflow Automation to email me if one of the fields values exceeds a certain number. If the value does not meet the threshold value, the row is locked. I can tell that the Automation is working as many fields are locking. However, I have had a handful of triggering values, and I did not receive the email. I receive emails from other SmartSheets, so I know my email address is not the issue. I have attached the workflow as well as another screenshot that shows the values (in red), where I should have received emails. Any suggestions?


Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @Lauren Doud

    I hope you're well and safe!

    Strange!

    If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

    Let me know what you find out.

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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