Automated Email from RSS Feed

Lauren Doud

I just created my first SmartSheet where I integrated an RSS feed with the Zapier tool. Everything is running well with SmartSheet receiving the RSS data. The RSS feed updates every hour 24x7. I setup a Workflow Automation to email me if one of the fields values exceeds a certain number. If the value does not meet the threshold value, the row is locked. I can tell that the Automation is working as many fields are locking. However, I have had a handful of triggering values, and I did not receive the email. I receive emails from other SmartSheets, so I know my email address is not the issue. I have attached the workflow as well as another screenshot that shows the values (in red), where I should have received emails. Any suggestions?

SmartSheet AQI Workflow Automation Screenshot2.png

Uploaded Aug 19, 2021524.44 KB

SmartSheet AQI Workflow Automation Screenshot.png

Uploaded Aug 19, 202185.79 KB

Andrée Starå

Hi @Lauren Doud

I hope you're well and safe!

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

Let me know what you find out.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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