Data Shuttle - Out of Range Exception

Hi,

I keep getting this exception when importing data from my excel sheet to Smartsheet using data shuttle (aka data uploader).

Add rows to target sheet: "Unable to parse request. The following error occurred: Field \"value\" was not parsable. Numeric value (21081100066000000000) out of range of long (-9223372036854775808 - 9223372036854775807)\n at [Source: java.io.PushbackInputStream@717f9870; line: 1, column: 15215]."

It seems that some of my numbers are too long (this is one of my numbers 21081100066000000000). Is there any workaround for this. I really want to use data shuttle to get my data into Smartsheet.

Capture.PNG

Thanks

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Accepted answers

Genevieve P.

Hi @ygoldgrab

This is a current limitation of the Smartsheet API; to pass a number through the API, it must be larger than -9223372036854775808 and smaller than 9223372036854775807. Please let the Product team know about your use-case and feedback through this form, here!

If you want to use a number outside this range, you will need to convert it into a string by adding a non-numeric character to the field.

For example, you can force the source data to convert the number to a string by adding an apostrophe to the front - i.e. '21081100066000000000.

If you have a lot of numbers like this, you should be able to add another column and turn the number into string using a formula. Once the data is in Smartsheet, if you need it to be recognized as a numerical value, we can use another formula to wrap the VALUE function around this cell to convert it back. Does that make sense?

Cheers,

Genevieve

All comments

Genevieve P.

Hi @ygoldgrab

If you want to use a number outside this range, you will need to convert it into a string by adding a non-numeric character to the field.

For example, you can force the source data to convert the number to a string by adding an apostrophe to the front - i.e. '21081100066000000000.

Cheers,

Genevieve

ygoldgrab

Thank you

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