Assign Workflow issue

adegeus101536

I think I've been looking at this for too long and I need help! I received this message "We had additional conditions set up that didn't show disabled, but wouldn't assign on this workflow so we changed them to be OR and apparently it still isn't assigning but isn't showing as broken either" In the attached picture, is there any reason why this workflow won't work?

MicrosoftTeams-image.png

Andrée Starå

Hi @adegeus101536

I hope you're well and safe!

Not sure I follow.

Have you tried clicking on the Or option to change it to And?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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adegeus101536

Yes they tried it both ways- the workflow never fills anything in but also never gives a "workflow disabled" message or anything else as to it not working.

Andrée Starå

@adegeus101536

Strange!

I'd be happy to take a quick look.

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

adegeus101536

@Andrée Starå Thank you so much! I just shared the sheet with you (there isn't anything confidential on this one!) They are trying to get the certain cells to automatically change but are constantly getting notifications that the workflow has been disabled or is invalid. Making a copy of the notification was a quick fix but something changed and now the issue is starting again. If it is easier - feel free to email me at adegeus@pyramidhc.com and I can loop in the sheet's "manager" - they will be able to give you a better understanding of what they are doing. I can't figure out why the notifications keep turning off - I don't see notifications that would interfere with each other.

adegeus101536

Hi @Andrée Starå just following up on this!

Andrée Starå

@adegeus101536

I just sent you an email.