Can you re-trigger an approval workflow?
I have a couple different scenarios that I've run into. The first is that the end user is saying that the approval request isn't coming to them, so they can't approve anything.
The second scenario is that the approval goes to a person that they wrongly identified and we need to re-route the approval to the appropriate person.
Is there a way as a sheet owner/admin to intervene and make these things happen?
Best Answer
-
Depends on the trigger set for the approval automation.
In a few of my sheets, I added a helper "checkbox" column called "Run Approvals Again", and created a duplicate automation that only runs "when rows are changed" - when "Run Approvals Again" changes to "checked" "when triggered".
Answers
-
Depends on the trigger set for the approval automation.
In a few of my sheets, I added a helper "checkbox" column called "Run Approvals Again", and created a duplicate automation that only runs "when rows are changed" - when "Run Approvals Again" changes to "checked" "when triggered".
-
That seems to work!! Thank you for your insight. Much appreciated.
Help Article Resources
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63.9K Get Help
- 410 Global Discussions
- 220 Industry Talk
- 458 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 137 Just for fun
- 57 Community Job Board
- 459 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 298 Events
- 37 Webinars
- 7.3K Forum Archives
Check out the Formula Handbook template!