Can you re-trigger an approval workflow?

I have a couple different scenarios that I've run into. The first is that the end user is saying that the approval request isn't coming to them, so they can't approve anything.

The second scenario is that the approval goes to a person that they wrongly identified and we need to re-route the approval to the appropriate person.

Is there a way as a sheet owner/admin to intervene and make these things happen?

Best Answer

  • Jeremy Center
    Jeremy Center ✭✭✭
    Answer ✓

    Depends on the trigger set for the approval automation.

    In a few of my sheets, I added a helper "checkbox" column called "Run Approvals Again", and created a duplicate automation that only runs "when rows are changed" - when "Run Approvals Again" changes to "checked" "when triggered".


Help Article Resources

Want to practice working with formulas directly in Smartsheet?

Check out the Formula Handbook template!