Can you re-trigger an approval workflow?

I have a couple different scenarios that I've run into. The first is that the end user is saying that the approval request isn't coming to them, so they can't approve anything.

The second scenario is that the approval goes to a person that they wrongly identified and we need to re-route the approval to the appropriate person.

Is there a way as a sheet owner/admin to intervene and make these things happen?

Find more posts tagged with

Sheets

Automations

Workflows in Smartsheet

Accepted answers

Jeremy Center

Depends on the trigger set for the approval automation.

In a few of my sheets, I added a helper "checkbox" column called "Run Approvals Again", and created a duplicate automation that only runs "when rows are changed" - when "Run Approvals Again" changes to "checked" "when triggered".

All comments

Jeremy Center

Depends on the trigger set for the approval automation.

Shawn Clemmons

That seems to work!! Thank you for your insight. Much appreciated.

mwhitmarsh

If you change the previous approval to something else, save the sheet, change the status back & resave again… it will resend the approval email to the next person on the list. (I did have the status of the next approver as "submitted," don't know if that makes a difference)

Sign in to join the conversation!

Quick Links

Component react.discussion.discussions had an error.

ref must be one of: categoryID, siteSectionID, category, category/categoryID, category/name, category/description, category/url, category/allowedDiscussionTypes, locale, siteSection, siteSection/basePath, siteSection/contentLocale, siteSection/sectionGroup, siteSection/sectionID, siteSection/name, siteSection/description, siteSection/apps, siteSection/attributes, layoutViewType, discussionID, commentID, page, sort, discussion, discussion/name, tags, breadcrumbs, discussionApiParams, serverDraftID, serverDraft.