WorkApps is very sluggish...anyone else experiencing this? or have tips to mitigate?
We built our first Work App. it's a very simple PMO app. small data sets. nothing complicated. the load times on simple sheets and reports could be 5 seconds or more. some times it gets hung up completely. any advice?
Answers
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Hi @koboyle
I hope you're well and safe!
No, I haven't had any issues, and I haven't heard anything from my clients either.
Try these troubleshooting steps first.
- Check the Smartsheet Status page if there are any reported issues: https://status.smartsheet.com/
- Log out / in again
- Try a different browser
- Try the browsers in Private/Incognito mode
- If possible, check if other users have the same issue
If the steps above don't solve it, and if you haven't already, I recommend that you reach out to the Smartsheet Support Team and provide the results of the troubleshooting steps above.
Did that work/help?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Yes- having the same issue- I am also interested in a solution- those proposed above did not correct the issue
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I have this same issue.
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This is still an ongoing issue. I noticed it's only a real problem when the WorkApp is driven by Control Center. It's so slow, it's unusable.
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