Workflow E-mail Notifications

Stephany Gonzales

Stephany Gonzales ✭✭✭

05/26/22 in Smartsheet Basics

Hello!

I am working on a workflow automation but i am not receiving the Request Approval e-mail notification as expected. I put my email as the Director for testing purposes and selected All Fields in Advanced Options, plus to include the options Approved, Rejected buttons. Please see below the steps I did. To me it should be working fine.

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Workflows in Smartsheet

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Best Answer

Paul Newcome ✭✭✭✭✭✭

05/26/22 Answer ✓

Double check your personal settings to ensure you aren't excluding your own updates.

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Answers

Paul Newcome ✭✭✭✭✭✭

05/26/22 Answer ✓

Double check your personal settings to ensure you aren't excluding your own updates.

CERTIFIED SMARTSHEET PLATINUM PARTNER
10xViz.com
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Stephany Gonzales ✭✭✭

05/26/22

That was it! Thank you very much Paul! I appreciate your help 😀

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Paul Newcome ✭✭✭✭✭✭

05/31/22

Happy to help. 👍️

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