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Workflow E-mail Notifications

Stephany Gonzales

Stephany Gonzales ✭✭✭

05/26/22 in Smartsheet Basics

Hello!

I am working on a workflow automation but i am not receiving the Request Approval e-mail notification as expected. I put my email as the Director for testing purposes and selected All Fields in Advanced Options, plus to include the options Approved, Rejected buttons. Please see below the steps I did. To me it should be working fine.

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Workflows in Smartsheet

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Best Answer

Paul Newcome Community Champion

05/26/22 Answer ✓

Double check your personal settings to ensure you aren't excluding your own updates.

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Answers

Paul Newcome Community Champion

05/26/22 Answer ✓

Double check your personal settings to ensure you aren't excluding your own updates.

CERTIFIED SMARTSHEET PLATINUM PARTNER
10x Time Savers (An exclusive group that grants you access our Smartsheet master classes, tips, tricks, & much more!)
Would you benefit from getting my help in person?
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Stephany Gonzales ✭✭✭

05/26/22

That was it! Thank you very much Paul! I appreciate your help 😀

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Paul Newcome Community Champion

05/31/22

Happy to help. 👍️

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