Dynamic View Comment Functionality Change

Stephanie Reedy

Within the last month something has changed where my coordinators are having to close and then reopen the details pane to see the comments they just entered. It no longer is showing immediately without having to close and reopen. I've attached a video of this issue. Any one else notice this? It's causing frustrations with my coordinators as they are not confident that their comments are being retained and it's extra work to have to keep double-checking. Sorry it's small. It wouldn't let me upload a video.

SmartsheetDynamicViewCommentIssue_AdobeCreativeCloudExpress.gif

Kelly Moore

Hey @Stepanie Reedy

You're right, we noticed it too. We're not sure of the exact date of occurrence but it changed somewhere between 4/16 -5/5/22. I reported the issue on 5/6/22.

Kelly

Stephanie Reedy

Today it at least is working some of the time. Where did you report it at?

Kelly Moore

Hey Stephanie

I submitted a support ticket.

https://help.smartsheet.com/contact