Lock a row (preventing editing) while row is open

HayleyDP

Hi there, we have a scheduling Smartsheet that we're having some troubles with. Users are booking appointments in the below view, but since the row isn't locked out while this is happening, we're ending up with double-booking because two users overlap using the row.

We have multiple people in the sheet, so if two people are able to open a row with an available appointment, there's a chance of double-booking.

Is there an option for locking a row for editing while it's open? Or another workaround that could prevent this booking issue?

Thanks in advance, happy to provide any additional information as needed.

Andrée Starå

Hi @HayleyDP

I hope you're well and safe!

Unfortunately, it's not possible now, but it's an excellent idea!

Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

Here's a possible workaround or workarounds

• Add a checkbox column to check out the row and maybe combine it with Conditional Formatting to make it more visible that someone is editing the row.

Would that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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HayleyDP

Thanks Andrée, a request has been submitted. We will try this workaround for now. Thanks again!

Andrée Starå

@HayleyDP

Excellent!

Happy to help!

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