Add Ons and Integrations

Add Ons and Integrations

Ask questions about Control Center, Dynamic View, DataMesh, Pivot App, Calendar App, or WorkApps. Discuss connecting Smartsheet to your other systems with integrations such as Bridge, Data Shuttle, the Jira connector, and the Salesforce connector.

Data Shuttle Failed: Server Timeout

Community Champion

I have had daily data shuttles fail lately, this merge workflow has been running for months without issue. Anyone else seeing this?


Answers

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    @Paul H

    All of my dailys have been running fine. However, I'm not updating a sheet with 6k rows. Is there any way you can archive some old rows and trim it down some? Data Shuttle isn't a perfect beast so I can totally see it timing out with such a large sheet.

  • Community Champion
    edited 09/01/22

    @Mike TV

    I have stable workflows with almost 10k rows, but it contains no cross references. I seems the more cross references on the target sheet the more unstable it becomes. Removing a couple of newly added X-ref columns has increased by success rate.


    10k row example


  • Community Champion

    I am now seeing server timeouts on even smaller uploads


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