Data Shuttle Failed: Server Timeout

Paul H
Paul H ✭✭✭✭✭✭
in Add Ons and Integrations

I have had daily data shuttles fail lately, this merge workflow has been running for months without issue. Anyone else seeing this?

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Answers

  • Mike TV
    Mike TV ✭✭✭✭✭✭

    @Paul H

    All of my dailys have been running fine. However, I'm not updating a sheet with 6k rows. Is there any way you can archive some old rows and trim it down some? Data Shuttle isn't a perfect beast so I can totally see it timing out with such a large sheet.

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  • Paul H
    Paul H ✭✭✭✭✭✭
    edited 09/01/22

    @Mike TV

    I have stable workflows with almost 10k rows, but it contains no cross references. I seems the more cross references on the target sheet the more unstable it becomes. Removing a couple of newly added X-ref columns has increased by success rate.


    10k row example

    image.png


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  • Paul H
    Paul H ✭✭✭✭✭✭

    I am now seeing server timeouts on even smaller uploads

    image.png


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