Data Shuttle Not Recognizing Excel File

Benjamin O'Leary

Hello,

I am attempting to use Data Shuttle to take data from a Smartsheet and putting it into an Excel file. However, when I attempt to find the Excel file in question when setting up the shuttle, it's nowhere to be found:

Any idea why this is happening?

Deanna Vandermeer

You do also need to be sure you are logging in to your external account first before you will be able to see any of your folders. What Target Location did you select? Any selection, aside from "Smartsheet Attachment" will require you to first Sign in to your External Account. I would confirm you are actually logged into your external account.

Mike TV

@Benjamin O'Leary

How did you get to the screen in your screenshot? I'm not sure where that would be at in the Data Shuttle app.

Deanna Vandermeer

You do also need to be sure you are logging in to your external account first before you will be able to see any of your folders. What Target Location did you select? Any selection, aside from "Smartsheet Attachment" will require you to first Sign in to your External Account. I would confirm you are actually logged into your external account.

Benjamin O'Leary

Thank you for your answers. I have found a workaround that accomplishes what I need.

Regards.

Ben