Smartsheet -JIRA Integration -Issue

roya

My problem 

I have a smartsheet with 15 rows collected via a form

I am looking to have a story created for each row into my JIRA Board

Issue 

Currently my JIRA board has over 900 tickets. 

When I do a Bi directional workflow I only want to see the JIRA tickets for the 15 rows write to the JIRA board and the bi direction updated data for the 15 rows 

What is happening 

The entire JIRA board ( 900 Tickets) is populating my sheet. How can I filter to tell JIRA to not bring over the irrelevant records 

roya

Please do let me know if any one has insight into this issue. Will really be very grateful for all your help

Genevieve P.

Hi @roya

I would suggest ensuring that there's a field that uniquely identifies the 15 rows that Smartsheet contains (e.g. a default field in the Form that's auto-filled whenever there's a new submission).

Then you can use this value as a filter in your JIRA connector workflow. Here's a Help Article that you may find useful: Smartsheet for Jira: Tips for using filters

https://help.smartsheet.com/articles/248265-jira-tips-using-filters

Cheers,

Genevieve