Control Center has Stopped Pushing out the Project Link from the Intake Sheet to the Project Sheet

Kleerfyre

As the title suggests, I have seen that the last few items entered into the intake sheet has the link to the project generated, but when it links into the Summary section of the project sheet, it just comes over as plain text and then goes to the summary sheet as plain text as well. I haven't changed anything that would affect this. Has anyone else had this issue? Any ideas how to fix it? My team relies on the Summary sheets to get to the projects quickly and effectively from one place. I don't want to have to start pointing to other ways on how to access their projects as those are inefficient from they way they are doing it now.

Kleerfyre

https://community.smartsheet.com/discussion/comment/348902#Comment_348902

Julio, they have let me know that the error has been corrected. Its all fixed and working correctly now.

Angie Lee

We have the same issue too. My guess is there was some bug at that time, causing the broken link. I haven't gotten to it but I was going to try re-creating the project in intake and provisioning it to see if it sets up correctly this time.

Kleerfyre

I just did that for one of mine and the link didn't copy over. This is frustrating.

Julio S.

Hi @Kleerfyre and everyone in the post,

Thanks for pointing this out. I've been in touch with our Support team, and they let me know that you already opened a ticket to report this behaviour. If you continue to experience this, I'd advise to communicate any updates directly to the Support team.

For everyone else affected by this, I'd suggest doing the same via this form.

Cheers!

Julio

Kleerfyre

https://community.smartsheet.com/discussion/comment/348902#Comment_348902

Julio, they have let me know that the error has been corrected. Its all fixed and working correctly now.