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gmail group mail or distribution list doesn't work in assigned to.

Dennis A. Garcia
Dennis A. Garcia ✭✭✭
edited 12/09/19 in Archived 2017 Posts

Hi Smartsheet Team, 

We have group mail via gmail in our company. Im using it to Assigned To contact list to notify them all for any changes. But unfortunately it doesn't work. What could be the problem. Smartsheet Group does not appear in Assigned to as well. 

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  • Shaine Greenwood
    Shaine Greenwood Employee

    Hi Dennis,

    Smartsheet Groups can't be used in Contact List columns. Currently, tasks can only be assigned to one person per row.

    Group emails or aliases also typically don't work well when assigning tasks to them in Smartsheet, as they don't have Smartsheet accounts.

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