Form: Change "From" on Automated Form Submission

edited 12/06/22 in Smartsheet Basics

Hello! My team at work recently created a form with an automated email response to confirm to the recipient that their submission was received.

When this email is sent, however, it reflects the name of the owner of the sheet. I am wondering if it is possible for us to change the name to something generic for our team, rather than simply having my name show each time someone uses our form. Please let me know if there is a workaround to this other than creating a new shared, generic email address to mark as the owner. Thank you!


  • Ray Lindstrom
    Ray Lindstrom ✭✭✭✭✭✭

    Hi @lmcnamee,

    The sheet owner will always appear in the "Reply to" field. No way around it. Unfortunately..

    You can have a Smartsheet account tied to a generic email address that you would rather have appear. This does result in an additional license cost.