Alert someone using send to contacts in cell not working

Luke L

Very similarly to jdavidso's question here: https://community.smartsheet.com/discussion/71614/approval-workflow-send-to-contacts-in-a-cell about not being able to deliver an alert to an email. I am encountering an issue he didn't specifically mention, nor did the answer solve my situation.

In my 'Alert Somone' action, I chose to 'Send to contacts in a cell'. That cell is filled out by the original form submitter and is also a contact list type with no contacts listed. I get a warning message however that states 'Some recipients may not get notified. Change your permission settings'.

with these being my options to share

The only choice that results in making this alert work is to set permissions here to 'Unrestricted', which doesn't seem like what I want, given I am not sending them back to the sheet. I just want to send an email regarding a denial of approval. What are the drawbacks to consider if I select 'unrestricted'? I'm assuming by using some dynamic fill in tags in the body of the email this is not what is forcing the sharing issue, but I could be wrong.

Thanks in advance for the help.

Luke L

Here's what the settings for the Requestor Email look like:

Andrée Starå

Hi @Luke L

I hope you're well and safe!

The only thing to be aware of is that you might send information/can send data to anyone, but it doesn't affect sharing.

Make sense?

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Luke L

Thanks Andree, just seeing your response now. I ended up scrapping that project and haven't had a similar use case since, but thanks anyway.