Add attachment to multiple sheets and respond?

i_cooper
i_cooper
edited 12/09/19 in Smartsheet Basics

I have a form where my customer can request certification documentation. The form logs in a Smartsheet for tracking requests. The automation sends an update alert out to my team, requesting a response. When they respond to the update alert, they can attach a file.

What I would like is for the attachment to be added to the Tracking Request Sheet, as well as the Certification Library sheet.

Lastly, when my team attaches the document, I want the automation to send off an email to the person that made the request. I have a cell that captures their email address.

Any of this possible?

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