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Dear All,
I used see multiple sheets as a tab when i used to login. However since the upgrade, i am able to open only one sheet at a time. Can someone put me in a right direction to see multiple sheets as a tab?
Thanks
Kashif
When you click on the home tab, you will see a list of all your sheets. When you open a sheet other than the one that you are on it will appear as a tab. When you switch tabs it will stay open until you close it. Every open sheet displays as a tab in your smartsheets window. Other users will have to open each of the sheets in their interface to see the same thing.
That is exactly my issue that i am not able to get a new tab for the new sheet that i open. It simply opens on the same tab that my previous sheet was open. I am not able to open multiple sheets which will propagate as a new tab.
Have you tried clearing your cache, using a different browser, or attempting it in incognito mode? That is really strange behavior. I would also try contacting support as that is not normal behavior.
I have the same issue. I had multiple tabs open when I closed the programme on Friday night and now can only have one open at any one time. I cleared the cache and rebooted. I am using Chrome. Any suggestions?
See also:
https://community.smartsheet.com/discussion/smartsheet-has-stopped-displaying-tabs
Tim,
Can you please open a ticket with support (smartsheet.com/gethelp)?
We would like to investigate this further.
Best,Kara
Hi,
Try this!
I'm current Chrome version and have no extensions.
I did, however, track it down!
In my chrome settings, at the bottom of the page was an 'Advanced' drop down. Within 'Content Settings' there is a 'Zoom Level,' and Smartsheet was set to 70% there. I undid that and refreshed my screen and now have the tabs back.
To help people further diagnose this for future people you can 'ctrl +/-' from the webpage and it (the tabs) will automatically appear and disappear, and it looks like the magic number is anything under 80% it will auto shrink the tabs.
I hope this helps you!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Thanks Andrée!!!!
Well done!
FYI - I can not reproduce this behavior on my laptop, but I can on secondary monitors
Thanks Kara!
But I can't take credit. It was another user in the community (bbclw) that discovered it when we were searching for a solution.
Andrée
Thanks Craig!
I tried it on my laptop and I can reproduce it on all my screens.
Hi there! Our Account Manager today informed us that users would need to be paid members to receive and complete Update Requests going forward. I can't imagine that Form users would need to be members, but I don't know how that differs from Update Requests, since neither requires access to the underlying sheet. Is it…
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