IT Help Desk Reporting
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raylene
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Has anyone created an IT Help Desk in Smartsheet? If so, what kind of reporting are you doing against your data?
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Hi Raylene,
Have you seen the template set in the solution center?
Please see the attached link/screenshot.
I hope this helps you!
Best,
Andrée Starå - Workflow Consultant @ Get Done
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Yes. I actually used the IT helpdesk template and it's live and in place. What I want to know is how other IT'ers are reporting on their data