Update Requests
I created an update request for our staff to use when we receive subsidy payments. I have the update requests setup so only certain staff will receive the request. It was brought to my attention this morning that some staff are receiving the request who were not on my list for delivery. How is this happening and how can I correct it?
Comments
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Hi Stacy,
It sounds like a bug or that it has something to do with the big update that's happening today at the Smartsheet Engage Conference.
Have you doublechecked the settings? Can you share a screenshot?
I hope this helps you!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I checked the settings a few times and had another person look in case I missed something. I will attach a screenshot with the employees who received the update request and another with the employees who should have received it.
Thank you!!!
Stacy
