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Sorting Favorites
Hello - Is there a way to sort order of the items that appear in the Favorites section? I don't see the 'Pin to Top' option in Favorites and do not see a way to drag sheets to the top that I would like to appear first. Thanks!
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Customizable Banner Messaging to Subscribers
It would be great if we could customize the banner displayed within sheets as done by Smartsheet to market new features so that SysAdmins could message to their users without the need to do by emails. Examples: Renewal survey is about to launch, Did you know you can go to our company resource dashboard by doing xxxx,…
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UDF / User defined Fields for SysAdmins
I propose that you add a few extra fields that can be used by SysAdmins when provisioning users. There you could specify budget numbers, country of origin, etc. as needed to administer Smartsheet more easily. Today, we have to capture that data in a request form. Then, export the user list and merge with our form data to…
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Smartsheet's Dynamic View blocked in China
Hi, My team and I set up a process to request updates to our partners in mainland China using Dynamic View. Two weeks ago, we started to receive notifications from our partners that they can't create their Smartsheet accounts to access the Dynamic View, or even worst, those who were able to set up their account 1 or 2…
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Splitting One Account Into Multiple Accounts
To better manage our licenses as our multi-division company grows, I have been asked to create a new account for our second division, of which I am a part of. However, I am a user of our one and only current Smartsheets account. How can I go about creating a new account, and then moving my Sheets over to that new account?…
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User icons grey out
Hello, We've notice that about half our users no longer have their initials show up as part of their user icons, and instead these appear to be grey out. All of them are still active and we have not changed anything. Anybody else have this issue and a fix? Cheers, Atish
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Is Smartsheet experiencing issues with dependencies functionality?
I am currently experiencing issues with dependency functionality. This seems to have started 11/3/22. The functions FS and FF are not working. When FS and FF are leveraged, they extend the dates duration to 2 days vs the 1day duration preset. Are other users experiencing similar issues? Is there an expected resolution on…
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Free User can't modify sheet
Hi All, I have shared a sheet with an unlicensed use with the role as "Editor - Can Share", but it can only access to the sheet in Only View mode and it cannot edit. What i'm doing wrong? Thank you in advance, BR --Dennys
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Do group admins have to be in a group?
Hey there, I have made groups that I want to continue to manage, but I do not want to be a member of the group. Smartsheet seems to add the group admin by default and when I delete myself from a group, I reappear. For example, I want to make and manage an HR group, but I am not in HR. However, since I am the group admin, I…