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Why do I have 2 accounts for one email address, and how do I merge the 2 accounts?
For some reason my smartsheet has 2 accounts for the same email address, one of these accounts I have managed to set up a number of projects and such, but it doesnt reflect on my other smartsheet account…? they have the same email addresses so I am very confused. In addition to this I have now been charged twice of the…
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merge history and management
we can merge users but we can't see what happened before. we would be able to see merged user list and would be better to split users from each other when it is needed.
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Sharing Contacts
We currently cannot share our contact list with other users. This is very cumbersome for our company. We use Smartsheet to create a punch list for our vendors. We need multiple users from our organization to enter in punch lists for peoples, however, since I cannot share my contact list with my colleagues, we end up having…
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What licensing is required for collaborators, commenters etc please?
Hi, I have searched but can't find a definitive answer. If I create a project plan in Smartsheet and want people to comment, update or collaborate in general, which of those need a paid license please? To clarify, in this scenario the creator of the plan would have a business license. Many thanks.
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Allow Brandfolder Share Links requirements/rules to differ for each User Group
We have many different users groups in our organization (Admins, Collaborators, SME, basic users, guests) and different people we need to send assets to. When using Share Links, all users have the same options and requirements by default. There should be ability to set different defaults for each level of user! Admins can…
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Azure authentication & process mailboxes
Sysadmin Security question - My understanding is if we use Azure authentication as SSO and auto-provisioning, everyone that logs in to our enterprise account has to be real person with their own email address. We cannot assign a license to a 'process mailbox' that multiple people access. We're in a Microsoft environment…
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Deleted Rows
RIGHT NOW: Implement a pop-up warning to alert someone and verify that they want to delete a row. You do it for unlocking rows, and that's nothing compared to deleting a row. SOON: Give us a new user level with edit access but no ability to delete rows or make it impossible to delete a row if any cell in that row is locked…
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Collaborator Count
In March '24 we switched from Chrome to EDGE. Before I was able to see the # of collaborators in any Sheet, but now in EDGE the count is missing… I learned that this function no longer works in either browser, but hovering over Share reveals the count. Now recently, I discovered hovering over the Share button no longer…
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Contact list in forms
My sheet has an "assigned to" column, but I am wanting to reference my contact list for the available options. I know when I am directly editing the sheet, I can begin typing the contact name/email address and will see a list of available options - but the same feature is not available on through a form. Is there a…
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Merged: Freeze Column in Dynamic View
This discussion has been merged.