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Search for users from group management home page
I would like be able to search for users without having to know which group that they belong to.
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How will the new email OTP login method impact Live Connector?
How will the new email OTP login method impact Live Connector’s 32-bit ODBC connection?
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I have paid upgrading plan from Pro to Business, but the account still in Pro Plan, how to solve it?
Hi everyone, I need help, I have paid upgrading plan from Pro to Business, and i also received the payment invoice on my email that said that i have paid for business plan (screenshot below). But, my account still in Pro Plan (screenshot below), then i still cant use grouping at the report, etc. is there a wrong way? Does…
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Request Access Notification
I provision all projects for our PMO and each project is housed in a Workspace to control access, so, I am the 'owner' for each project in our organization... This setup worked for a time, but now that we're scaling up, I'm receiving access requests for projects almost hourly. Unfortunately, the way we have our project…
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Enterprise configuration/implementation resources
I've implemented two enterprise-wide work management solutions from the ground up but never Smartsheet. Is there a learning path or suite of resources to define the decisions and work required to design and configure the system? For example, is there a Smartsheet template to guide you through the decision-making process…
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I can't change or copy a Sheet Name as an admin
Dear All: I am made an admin to Sheets that belong to someome else for different departments. I just noticed that I can copy and paste a Sheet name as an admin in some Sheets, but am unable to do the same with other Sheets. Are there ways for a Sheet owner to restrict that? I am mapping Sheets by using DataMesh for a major…
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Understanding Smartsheet User Profile Discrepancies: Name vs. Email Address in Workspaces and Sheets
Hi all! I've got an issue with Name and Email Address of a Smartsheet User not "linking" (for want of a better word). Please bear with me as I try to explain the problem! :) A Smartsheet user needs to be shared to a workspace. When I searched their name in order to share it with them, it shows me their name as they've…
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Does creating a free user account cause conflicts with sheets already shared?
Hi, My company has the Enterprise plan. Some users have given access to vendors through the sheet itself. As the admin, I would prefer to give those people free accounts and sent them invitations. I've received complaints that things aren't working smoothly like "I can't see the sheet I used to see" and "we were editing in…
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Switching Between Two Smartsheet Accounts
I have two separate Smartsheet accounts - each with their own login. One for my work account; the other for my volunteer position at a non-profit. Is there a way I can switch between these two accounts without having to log out of one and log in to the other? Right now, I'm using two different browsers to keep them…
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Form - Restrict access to a domain name
Hi, I am re-activating this question that was asked a few years ago on restricting access to a web form to a domain name (or specific group). We have developed a service request process using a smartsheet form for users to send in requests. Has there been any development since at the admin console level to restrict access…