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Approval Request - Add a Message Upon Decline
When an approval request is declined is there a a way that the approver can enter a message to accompany the declination notification? We want to give a reason why the request when declined.
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Why are the Teams workflows inconsistent in how they appear?
The workflow notifications in teams are inconsistent. This is an example of how a message appears if you use "Alert Someone" - "Send to Specific People" and have the Smartsheet app added to your teams account: I want this exact format to appear in a public channel so i change the workflow to be "Send to Microsoft Teams". I…
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How do I "Ungroup" Automated Alerts
I currently have a couple of alerts set up that once the status is marked Complete, to send an alert, based on certain criteria, to specific email addresses. I'm finding that there may be several rows that have a Status of Complete and qualify to send to the same email address, however, it's not sending an individual alert…
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Microsoft Causing Issues?
Hello, my company uses Microsoft office, so outlook is our email platform. Is that why my auto emails aren't sending from my smartsheet? I have them on my registration page, I click "ready to send" then save and it's supposed to auto send the invite/start the registration process. It's been working all week and last week…
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Direct Email Approval Button for Smartsheet Automation Workflows
Integrate a direct approval button within the email notification itself that allows users to approve or reject requests without the need to transition to a web browser. This button would perform the same security checks and record the same audit trails as the current browser-based approval, ensuring that the process…
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Using group email account as "Triggering User" for Automation
We are looking at having the automatically triggered alerts to be sent by a group email address rather than an individual. We could possibly do it by associating a license to the group email account but that has a cost associated with it and a last resort. Sending from the organization is too broad for what we're looking…
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Systems and Services subscription renewal dates
I have a sheet which tracks the various systems we use and their monthly & annual subscription charges. We'd like to have SS tell us when a renewal date is approaching, particularly with the annual charges at first, but then have that date push out to one year (or month if it's monthly). A notification email would then get…
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Invalid Workflow - need help in resolving issue
I have an intake sheet where entries are added needing approval. I have a column set by a formula that looks up the type of request to determine the number of approvals needed. I was trying to send out the approvals right away but the formula wasn't resolving fast enough so I now have another workflow that sest a column…
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Daily automations
I set up 10 daily automations for my SS to change a cell every hour from 8am to 5pm. I set the automations to be daily with no end. It worked yesterday until 3pm and then stopped. Nothing happened this morning. How can I fix this?