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Alerts and Notifications not working
I am running an evaluation of Smartsheet. I have turned on Alerts (right away) so that Supt. can get notification whenever there is a change on a sheet. Those alert notifications are not be being sent out. I have tested it several times by updating the % Complete (yes I have that one as part of the alert). But the changes…
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Check Box and Conditional Formatting
Hello, was hoping to get some advice ... i have a long drawn out conditional formatting expression that will turn a row a certain color once it is all met .. at that point i want a box to automatically be checked to indicate that the expression has been meet and something is ready to send .. i was looking into if formulas…
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Contact Group Changes
If another person (with Group rights) changes a Group that you are the Owner of, do you get notified of the change?
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Feature Request - Edit Scheduled Report Send Email
Under Report > Send as an Attachment it is possible to schedule a recurring email. It is also possible to edit the recurrence deliver options but not to edit the email itself. You have to delete the recurring email and start over. Could we please have the ability to edit that email message? Thanks, Nick
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Setting Alerts on multiple fields with dates to remind me to re-run the check in either 1 year, 3 ye
I have an HR onboarding master checklist that shows the dates certain forms were signed and the dates certain background checks were conduced. I need to set alerts to let me know when a check (which will have a date in the field) needs to be re-run. In some cases, the time frame is annually, but in other cases its every 3…
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Satisfy all requirements; with different formats of columns
Hello :) I need some help :) i think i have a few steps i will need to complete .. however big idea is to be able to make sure multiple columns have criteria matched; then send a notification with an attachment as well as mark a checkbox complete .. initially i think i need to use a countifs formula to tally all columns…
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Creating Sub-Auto Numbers
Hello, We are currently using a web form for customers to submit a service request. After the form has been submitted a auto-numbering confirmation is generated and the customer is sent a notification with that confirmation number. When we process the request we often need to split the service request into multiple…
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One Time Links for Update Requests
Is there a way around the ONE TIME Link, WE NEED THE UPDATE REQUEST LINK to stay active and allow more than one entry. This will allow the user to add notes / comments as they try to achieve the update and obtain the information
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Invalid Alert/Notification
I am receiving notices of invalid notifications within various Smartsheets. When I log in, all of my rules for alerts are there, but the email recipients have been removed. I am the workspace and sheet owner; however, when I had a co-worker review the alerts within the same sheet the email address are there and no invalid…
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Approval Process - Ignoring Requests
Hello, I feel like I should know this (or be able to find it elsewhere in the community), but I cannot find the answer I need. (See screenshot) Basically, we have an approval process set up that works perfectly. As soon as HR submits a document, it is forwarded to Executive Approval. Once approved, it then auto-sends the…