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Prevent Overwriting of "Handler" Column
Hello, We have a smartsheet for our support team to claim requests submitted. As of now, when a form is submitted- every member of the support team receives an alert. From there, one of them must enter the sheet and elect themselves to handle the request (dropdown field with their names). We've run in to an issue where…
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Need a formula to have all work-flowed moved cells to go to the top of the sheet
Every time I put an automation to move cells to another sheet, they end up at the bottom of the new sheet. Is there a formula I can use so that they can start coming in at the top? Thank you!
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Is possible change the ADM e-mail?
I have a problem and I would like to change the ADM/Owner e-mail. Is that possible? If yes how can I do it? Best regards
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Form Notifications showing as sent from me?
Hi there, I noticed that when our employees fill out Smartsheet form, the notification I receive comes from "'<my name> via Smartsheet' via <team name>". My form/sheet is stored in a team Workspace that my team members access. So it's weird that all the notifications are showing my name on it. When it should just be the…
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Duplicate email entry
Hi, I have a SmartSheet form that is collecting information from our customers. We want to record their email address so I have created a field to capture that. I also want to provide the ability for the user to request a copy of their submission - part of the form functionality. The problem I want to eliminate is when…
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how to find out if an email exists?
Hi all, I have a list of people with emails in my smartsheet. Some of them left the company, how can I find out from smartsheet that their email not exist anymore and to mark them in the sheet? Thank you, Joachim
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contact List
@Genevieve P. Hi Genevieve hope you had a nice weekend 😃! just to report I have made the changes and it looks ALOT better than I had but I am still working on it. I wanted to ask a another question yourself and the Smartsheet community as well. one of my columns types is a Contact list. I have added email address to this…
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Is there a way to Cc myself on all automated alerts that are sent to contacts in a specific column?
For documentation purposes, I need to Cc myself on all automated alerts that are sent to a vendor to notify the vendor that a warranty claim has been assigned to them. I set up a workflow that sends an alert to each contact that is included in the "Vendor(s)" column, but I have no way of documenting the fact that the…
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Weekly Automation Notification when Event is Within Specific Timeframe
Hello! I'm trying to work out an automated notification that is triggered weekly. We have a date field that will house a calculated date based on another field. We want a contact field to be notified when that date is 90 days in the future, but the notification only needs to be sent once per record. I have the automation…
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Auto Reply to Form Submissions
Hello Team, I was trying to setup automatic replies to people who enter their email and select a certain timeframe. I would then like to send an automatic reply with information regarding the session that they signed up for. Is this possible using workflows? I can't seem to select a contact in the "Send to contacts in a…
